1. Will I get a refund if I want to cancel the course/product/service/package purchased? Yes, we provide a full refund if you do not like our product/course/service and inform us within 24 hours of successful payment for the same.
2. When will I receive a refund for the failed transaction? The amount is refunded from our end within 24 hours and should reflect in your respective account within 4-5 working days. In case it is a nationalized bank, it may take a maximum of 10 working days. You may check with your bank once for the refund status. If
3. My amount was charged, but I have not received the SMS/Email confirmation for the transaction I am charged for. If the purchase/subscription is confirmed, you should be able to see it on the app/website, access the content you paid for, as well as receive SMS/WhatsApp confirmation and Email. In case you cannot see the status for the transaction that you have done or receive confirmation, please contact us at radicaltrace@gmail.com We will help you with the exact status of your transaction.
Note: If you've faced an unsuccessful transaction while booking on our website/app, the amount charged gets refunded within 4-5 working days. It may take a bit longer (10 working days) for a nationalized bank. In case of a payment done using a mobile wallet the charged amount will be refunded within 24 hours.

QUESTIONS AND SUGGESTIONS

In case of any questions and suggestions, please write to radicaltrace@gmail.com (email)